DUTY MANAGER

OVERSEES THE FRONT OFFICE DEPARTMENTAL OPERATIONS IN THE ABSENCE OF THE FRONT OFFICE MANAGER (INCLUDING FRONT DESK, CONCIERGE, AT YOUR SERVICE AND GUEST RELATIONS TEAMS) AND SERVES AS THE PROPERTY MANAGER ON DUTY ENSURING THAT THE HIGHEST LEVELS OF HOSPITALITY AND SERVICE ARE PROVIDED. REPRESENTS PROPERTY MANAGEMENT IN RESOLVING ANY GUEST OR PROPERTY RELATED SITUATION. SERVES AS GUEST RELATIONS MANAGER AND HANDLES THE TRACKING OF SERVICE ISSUES IN THE ABSENCE OF THE GRM., PLEASANT, OUTGOING, AND PROFESSIONAL PERSONALITY, EXCEPTIONAL PROBLEM-SOLVING AND CONFLICT-RESOLUTION ABILITIES, STRONG GUEST-ORIENTED MINDSET AND PASSION FOR HOSPITALITY EXCELLENCE, EXCELLENT KNOWLEDGE OF THE ENGLISH LANGUAGE, Please note that copy of the letter and CV sent to the employer should also be sent to the (EURES ADVISOR, MARIA PITSILLIDOU, mpitsillidou@dl.mlsi.gov.cy ). Please include the national vacancy reference number