SUPERVISOR FRONT OFFICE

SUPPORTS THE FRONT OFFICE MANAGER IN OVERSEEING ALL FRONT DESK OPERATIONS. THIS ROLE IS RESPONSIBLE FOR SUPERVISING STAFF IN THE FRONT OFFICE, BELL/DOOR, AND SWITCHBOARD DEPARTMENTS, ENSURING SEAMLESS GUEST CHECK-IN / CHECK-OUT PROCEDURES, MAINTAINING SERVICE STANDARDS, AND UPHOLDING PROPERTY POLICIES. THE SUPERVISOR ACTS AS THE PRIMARY POINT OF CONTACT FOR GUEST ISSUES AND IS INSTRUMENTAL IN PROMOTING GUEST SATISFACTION AND OPERATIONAL EFFICIENCY., EXCELLENT KNOWLEDGE OF ENGLISH LANGUAGE, EXCELLENT COMMUNICATION SKILLS, EXCELLENT LEADERSHIP, MANAGEMENT AND TEAM BUILDING SKILLS, EXCELLENT KNOWLEDGE OF MS OFFICE, CUSTOMER-CENTRIC, Please note that copy of the letter and CV sent to the employer should also be sent to the (EURES ADVISOR, MARIA PITSILLIDOU, mpitsillidou@dl.mlsi.gov.cy ). Please include the national vacancy reference number