Customer Service | Czech + Polish + Lithuanian + English | Volvo Group | Gent

Are you a born problem solver with a passion for customer satisfaction? Do you want to work in an international environment where no day is the same? Then we have the perfect challenge for you! At Volvo, they are looking for an enthusiastic customer service representative to join their Central-East team and contribute to their mission of getting vehicles back on the road quickly and efficiently. Your duties:

• Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.
• Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.
• Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.

Keywords: customer support advisor, customer service, call agent, customer service representative

Bachelor thinking level. Fluent in English, Czech, Polish and Lithuanian (minimum B2 level).

Flexible in working hours: Working in a full-time system is not a problem for you; rather, you enjoy the variety. Driving license B: You must be able to come to the company independently.