Customer Service Representative

Roles & Responsibilities

Required Skills:

A logical and systematic approach to work;

Good time management ability;

The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation;

Commercial awareness and numeracy skills;

Negotiation and analytical skills;

Some degree of IT literacy and the ability to handle electronic data;

The ability to manage change;

Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;

Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail;

A positive attitude to continued learning.

Requirements

Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.

At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.

Experience in Chemical Industry is an advantage

Familiar with business software: WMS/EOS/JDA/SAP is preferred.

Preferably Non Executive specialized in Logistics/Supply Chain or equivalent