IT Executive (Tuas)

Monthly Salary: UP to $4,500 (Negotiable)

Working Address: Tuas Basin Link

Working Hours: 5 days work week

Our client is seeking a proactive and hands-on IT Executive to provide end-user support, troubleshoot hardware, software and network issues, administer Microsoft 365, and support Business Central and Odoo users. This role is ideal for someone who enjoys learning new technologies, including AI productivity tools, and thrives in a collaborative small IT team.

Responsibilities & Duties:

End-user IT support and troubleshooting

Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive)

IT infrastructure and network support

User account administration and device deployment

Central ERP support

Odoo CRM support

IT asset management and documentation

Cybersecurity and IT governance activities

AI productivity tools such as Microsoft Copilot and ChatGPT

Technology improvement and digitalisation initiatives

Coordinate with vendors for hardware procurement, repairs, and warranty claims.

This role may require after-hours or weekend support during system upgrades or emergencies.

Accountability and responsibility to respond promptly to critical IT problems and work to restore services with minimal business disruption.

User Support & Service Delivery (35%)

Timely resolution of user support requests

User satisfaction and responsiveness

Effective onboarding and offboarding support

Infrastructure & System Support (25%)

Support of network, systems and backup operations

Reduction of recurring technical issues

Successful completion of assigned maintenance activities

ERP & CRM Support (15%)

Support for Business Central and Odoo users

User training and issue resolution

Maintenance of system documentation

IT Asset & Security Management (15%)

Accuracy of IT asset records

Compliance with IT standards and procedures

Participation in cybersecurity initiatives

Manage IT assets, including inventory, software licensing, warranty records, and equipment lifecycle.

Continuous Improvement & AI Adoption (10%)

Contribution to automation and process improvements

Participation in AI-related projects and initiatives

Ongoing professional development and training

Qualifications & Requirements:

Proactive and hands-on individuals

Diploma or Degree in Information Technology, Computer Science or related discipline

Approximately 1–3 years of relevant IT experience

Strong troubleshooting and problem-solving abilities

Experience supporting Microsoft 365 environments

Basic understanding of networking and infrastructure

Interest in AI, automation and emerging technologies

Ability to work independently while functioning effectively within a small team

Exposure to Microsoft Dynamics - Business Central, Odoo CRM, Power Automate, Intune or cybersecurity tools would be advantageous but is not mandatory.

Benefits

Annual Leave

Medical Leave

Medical Insurance

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252