Airport Customer Service

Job description:

-Eligible for Performance Bonus and AWS

-12 days annual leave

Job Description:

1. Greet passengers upon their arrival and ensure a smooth departure process. This includes checking in and managing various flight and customer requests

2. Assist passengers with special needs. This includes helping passengers with reduced mobility, non-English speaking passengers and unaccompanied minors

3. Provide customer service in exclusive premier lounges at Changi Airport which are designed to provide passengers with maximum comfort as they relax and unwind before their flights. This includes the provision of meet/greet services at the reception area and attending to the needs of lounge guests in a proactive manner

Requirement

Pleasant with a cheerful disposition and good interpersonal skills

Dynamic individual with service aptitude and willingness to go the extra mile

Able to work well in teams

Good command of written and spoken English

Able to perform basic computer transactions