Technical Delivery Manager

Responsibilities

Lead a team of application development to plan technical deliverables to meet project’s requirements within allocated budget and schedule.

Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution

Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed

Provide status update related to technical delivery

Partner with Program and/or Project Manager managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements

Partner with SA & subject matter experts to understand and implement functional and technical requirements

Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan

Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results

Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

Prepare and Manage technical implementation plan across application teams

Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Work with vendor to ensure product deliveries are timely and good quality.

Manage budget coming from different projects.

Ensure project documentation is done up in accordance to bank standards

Experience

More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility.

More than 5 years’ leadership experience in managing IT Cards delivery teams.

Strong technical/platform knowledge on Cards domain (e.g. Cardlink, VisionPlus), mainframe (CICS/Cobol), 3D Secure application (e.g. 2C2P, Arcot), Cards API, Loyalty & rewards (e.g. One Empower app).

Hands-on experience in leading Cards Migration delivery (e.g. Cardlink, VisionPlus, Loyalty & Rewards app).

Experience in managing an application development team in implementing large-scale cards projects for banking or financial services.

Strong customer service focus with the ability to communicate with highly technical management teams.

Proven track record of running a cross functional horizontal team, supporting multiple delivery teams

A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.

Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders.