Customer Service Assistant ( 5/6 days week – Jurong East)

Customer Service Assistant ( 5/6 days week – Jurong East)

Roles and Responsibilities

Responsibilities

Handle customer inquiries via email, phone, and other channels in a timely and professional manner.

Coordinate closely with warehouse and logistics teams to ensure accurate order processing and delivery.

Prepare and manage documentation for customer orders, billing, and inventory.

Generate billing invoices and assist with inventory and order reports.

Maintain accurate data entry in internal systems (customer and warehouse management).

Resolve customer issues effectively or escalate when required.

Support daily operations and perform ad-hoc duties as assigned.

Qualification Requirements

• GCE O Level
• competent and familiar with excel tools and functions such as vlookup, pivot tables, formulas and linkages of data points
• independent, proactive and positive attitude
• to provide operations support on need basis when needed

Salary $2000 to $3200 per month,

whatsapp Grace 87952790