Senior Indoor Sales & Customer Service Executive (Freight Forwarding) #81916

Job Description

Industry/ Organization Type: Freight Forwarding

Position Title: Senior Indoor Sales & Customer Service Executive

Working Location: Paya Lebar

Working Hours: 5 Days, Monday - Friday (9am – 6pm)

Salary Package: Basic Salary + AWS + Performance Bonus

Duration: Permanent

Key Responsibilities

Manage sales support and indoor sales activities for local customers, ensuring smooth service delivery.

Handle daily requests related to Air & Ocean Freight (Import/ Export) and prepare quotations from start to finish.

Develop tailored solutions and competitive pricing for project cargo, oversized shipments, and container optimization.

Support RFQs and cross-border trucking arrangements between Singapore and Malaysia with the customer service team.

Cooperate with management on indoor sales activities.

Manage inquiries from key accounts, including Oil/ Drilling & Gas industry and furniture trading companies in Singapore.

Monitor overseas requests and issue quotations when required, while ensuring agent requests are properly addressed.

Assist the General Manager in overseeing customer service and sales support functions across operations.

Other duties as directed by management.

APPLY NOW!!!

Diploma/Degree in Business, Logistics, or related discipline.

Minimum 3 years of experience in sales support, customer service, or freight forwarding.

Strong communication and problem-solving skills with ability to liaise confidently with clients and management.

Proficient in Microsoft Office applications, especially Excel for quotations and reporting.

Knowledge of Air & Ocean Freight operations and project cargo handling.

Kindly apply through ANY of the following methods:

Submit your application by clicking the APPLY button;

Email your resume to Job@anradus.com.sg. Please indicate #81916 on the email subject.

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