Project Officer (Community & Government Sector | Contract 12 Months | Salary Up to $3,400) JO29258

Key Highlights:

Contract Duration: 12 months

Salary range: $2,800 – $3,400/month

Completion Bonus: Bonus upon completion of 1 year

Work Location: Braddell Road (MRT: Braddell Station)

Working Hours: Mon: 8.30 – 5.30pm | Tues – Fri: 8.30am – 6.00pm

Key Responsibilities:

Finance & Refund Operations

Review, process, and document pilgrim refund requests accurately and within the required timelines

Ensure refund documentation is complete, consistent, and properly maintained

Maintain detailed records to support audit, reporting, and financial requirements

Liaise with relevant stakeholders to resolve refund-related queries and discrepancies

Support payment reconciliation and ensure accuracy of financial records

Ground & Event Operations

Provide support for airport duties to facilitate the smooth departure and arrival of pilgrims

Assist in the planning and execution of key events, including Pre-Departure Briefings and Onboarding Exercises

Support Nusuk-related activities and other operational engagements

Assist with logistics, on-site coordination, meetings, and operational deployments

Work closely with team members to ensure smooth operations during key pilgrim touchpoints

Administrative Support

Prepare meeting materials including agendas, minutes, briefing documents, and other relevant materials

Maintain accurate administrative records, documents, and filing systems

Provide general administrative and operational support as required

Assist the team in preparing for meetings, events, and other engagements

Creative & Design Support

Support the creation and design of digital collaterals for communications and events

Assist with basic multimedia and visual content requirements where necessary

Requirements

Tertiary qualification in Accounting, Information Technology, Multimedia, or related disciplines

Proficient in Microsoft Excel and other relevant software applications

Strong financial literacy with a good understanding of accounting principles

Experience in refund processing and payment reconciliation

Ability to work collaboratively with cross-functional teams on system enhancements and automation initiatives

Strong interpersonal and communication skills with the ability to engage effectively with colleagues and external stakeholders

Good attention to detail, particularly when handling financial records and refund documentation

Willingness to support airport duties, events, and operational activities during the event season

Only shortlisted candidates will be notified.

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