Operations Manager
Gefragte Skills
Stellenbeschreibung
JOB TITLE: OPERATIONS MANAGER – LOGISTICS & MOVING SERVICES
Job Description
We are looking for an experienced Operations Manager to manage daily logistics, delivery and moving operations. The successful candidate will oversee manpower, vehicles, job scheduling and service quality while ensuring that all assignments are completed safely and on time.
Key Responsibilities
Plan and manage daily delivery and moving schedules
Coordinate drivers, movers, vehicles and equipment for each assignment
Assign jobs and brief operational teams on customers’ requirements
Monitor ongoing assignments and resolve operational issues promptly
Ensure goods are collected, transported and delivered safely and on time
Conduct site assessments and determine manpower, vehicle and equipment requirements
Liaise with customers regarding schedules, access arrangements and service matters
Manage vehicle maintenance, inspections and repair schedules
Monitor staff attendance, overtime, productivity and performance
Train and supervise drivers and movers
Ensure compliance with workplace safety, traffic and company procedures
Investigate accidents, service complaints and damaged-item reports
Maintain operational records and prepare management reports
Control operating costs and improve manpower and vehicle utilisation
Support recruitment and workforce planning for the operations team
Perform other operational duties assigned by management
Requirements
Diploma or degree in Logistics, Supply Chain, Business, Operations Management or a related discipline
At least three years of relevant experience in logistics, transportation, delivery, moving or warehouse operations
Previous supervisory or team-management experience
Strong planning, coordination and problem-solving skills
Able to manage drivers, movers and multiple assignments simultaneously
Familiar with Singapore roads and commercial vehicle operations
Proficient in Microsoft Word and Excel
Good communication and customer-service skills
Able to work under pressure and respond to operational matters outside regular working hours
Possession of a valid Singapore class 4 driving license is an advantage
Quelle: mycareersfuture.gov.sg. Für die Inhalte der Inserate übernehmen wir keine Haftung.
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