SENIOR CLINIC ASSISTANT

We are looking for an experienced, responsible and service-oriented Full-Time Clinic Assistant to join our family medical clinic.

Requirements

Minimum GCE N-Level / O-Level, NITEC in Nursing or Higher NITEC

Minimum 1 year of working experience in a GP clinic in Singapore

Experience with SGiMED is preferred

Familiar with the Government and private healthcare/panel claims and able to submit claims independently

Familiar with emergency drugs and emergency kits (e-kits), including routine checking and maintenance

Able to perform medication and consumable stock-taking

Able to receive and enter stocks accurately into SGiMED

Familiar with medication dispensing and general GP clinic operations.

Able to handle difficult or demanding patients calmly, tactfully and professionally

Basic IT proficiency

Good command of spoken English

Ability to communicate with Mandarin-speaking patients is an added advantage

Good learning attitude and strong service mindset are essential

Must be passionate about healthcare and patient care

Responsible, punctual and able to work independently

Must be able and willing to work rostered evening shifts, specially during the weekends and Public Holidays

Singapore Citizens / PRs preferred

Main Duties

Patient registration, appointments and enquiries

Medication dispensing and billing

Government, corporate and private claims submission

Stock-taking and SGiMED inventory entries

Checking emergency drugs and e-kits

Assisting doctors with daily clinic operations

Handling patient enquiries, feedback and difficult situations professionally

General clinic administration

Employment Type: Full-Time

Work Location: MacPherson, Singapore

Working Arrangement: Rostered shifts, including evenings, weekends and Public Holidays

Interested candidates should submit an updated résumé stating their GP clinic experience, SGiMED experience, claims-handling experience and earliest available start date.