Assistant Operations Manager (Cleaning)

Job Description:

Developing, executing and ensuring company SOP's are followed throughout assigned sites

Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

Planning of manpower deployment at various sites to meet the contractual requirement of clients

Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Job Requirements:

Management Skills, Planning, compliance, organizational, analytical and decision-making skills

Oral and written communication skills

Tactful and discrete when dealing with people and confidential information

Leadership and motivational skills to rally people towards goals achievement

Able to work well with the organisation and able to interact with all levels