SALES OPERATIONS MANAGEMENT COORDINATOR

Job Description & Requirements

Job Description & Requirements

Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.

Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.

Assisting with the management of daily operational activities.

Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.

Managing office supplies and the maintenance of office equipment.

Coordinating the proper allocation of human resources.

Arranging and assisting with the onboarding of new employees.

Assisting with project management by creating assignments, tracking progress, and resolving issues.

Managing internal and external stakeholder relations.

Managing budgets and preparing financial reports for senior management.