Clinic Assistant

Oversee reception operations, handle appointment scheduling, list and coordinate hospital procedures, andensure timely follow-up on payments.

Maintain clear and professional communication with patients through phone calls, text messages, and email correspondence.

Administer pre-procedure counselling, including financial guidance, for patients undergoing surgery.

Provide general clinical care for patients

Ensure smoothday-to-day clinic operations

Process insurance for patients. (Obtain and follow-up on Letter of Guarantee etc)

Timely submission of claims to the insurance portals

Collate documents for accounting purposes

Perform any ad hoc assignment as and when required

Job Requirements:

Experienced in Plato is a must. Experienced in helping patients in insurance claims.

Relevant working experience as a clinic assistant in a specialist clinic is a must.

Seeking a Chinese-speaking clinic assistant to provide translation support for patients.

Strong interpersonal skills. Well-groomed and presentable. Ability to maintain a neat and professional appearance suitable for a client-facing environment.

Excellent customer-service mindset.

Working location: Mount Elizabeth Orchard

Clinic Operating hours: Mon - Fri (8.30 am to 5.30 pm) and Sat (8.30 am to 12.30 pm)

EA Personnel Name: Faith Tan

EA Personnel Registration Number: R1106815

EA Licence No:10C3060

HR Affiliates; ROC No: 53164100K