#NEW#Payments Business Analyst / Operations Consultant

Payments Business Analyst / Operations Consultant – 12 Months Contract

Location: CBD, Singapore

Working Arrangement: 5 days in the office Monday to Friday, 9:00am–6:00pm, no overtime

We’re partnering with a leading global fintech to hire experienced Payments Business Analysts / Operations Consultants to support the delivery and day-to-day operations of payment and card-issuing solutions across global markets.

This is a hands-on, execution-focused role rather than a traditional Product Management position. You’ll work closely with banking partners and internal teams to understand requirements, manage operational processes, resolve issues and ensure payment and card-issuing activities run smoothly.

The ideal candidate is someone who enjoys getting into the detail, solving problems and working directly with stakeholders. A background in Payments Operations, Card Issuing, Business Analysis or Payments Consulting would be highly relevant.

Day to Day responsivities

Work directly with banking partners to understand, clarify and document business and operational requirements

Manage and support Visa BIN / card-issuing related activities

Gather requirements and translate business needs into clear and actionable requirements for internal teams

Work with banking partners and payment stakeholders on “Payment network ” and related payment processes

Coordinate with Product, Engineering, Solution Engineering and Operations teams to support implementation and delivery

Support testing, implementation, operational readiness and post-launch activities

Investigate operational issues, identify root causes and coordinate resolutions

Maintain process documentation, workflows, requirements and operational procedures

Support multiple payment and card-issuing initiatives across different markets

Identify opportunities to improve processes, operational efficiency and automation

Skills Needed:

5+ years of experience in Payments, Card Issuing, Banking, FinTech, Business Analysis or Consulting

Strong hands-on understanding of payment and card-issuing operations

Experience with Visa / Mastercard, particularly card-issuing processes

Visa BIN management experience is highly preferred

Experience working directly with banks / banking partners

Strong requirements-gathering and Business Analysis experience

Ability to understand complex business processes and translate them into clear requirements

Experience working with technical teams and understanding how systems and APIs support payment processes

Payment network experience is a strong advantage

Strong stakeholder management and communication skills

Comfortable working independently and taking ownership without needing significant direction

Highly organised, detail-oriented and comfortable handling operational tasks

Ideal Candidate Profile

This role could be a strong fit for someone coming from:

Payments Operations

Card Issuing / Card Operations

Payments Business Analysis

Banking Operations

Payments Consulting

FinTech Operations

Payment Implementation / Solutions

Banking or Payment Technology Consulting

Candidates with a Product Management background are welcome, but traditional Product Management experience is not the main focus. Hands-on payments knowledge, operational experience and the ability to work with banking partners are much more important.

If you enjoy working independently, getting into the detail, dealing directly with stakeholders and being the person who gets things done, this could be an excellent opportunity.

Please reach out to  co.co@ambition.com.sg   with your updated resume and contact details. Incomplete applications may not be considered /Only shortlisted candidates will be contacted.

Business Registration Number: 200611680D | License Number: 10C5117 | EA Registration Number: R1768258