DevSecOps / Platform Operations Tech Lead

Job Overview

We are looking for an experienced DevSecOps / Platform Operations Tech Lead to lead Day 2 operations for enterprise data and AI platforms running on Red Hat OpenShift Container Platform (OCP) within a government data centre environment.

The successful candidate will act as the primary technical authority for ongoing platform operations, leading a team of technical consultants while ensuring platform stability, security, availability and SLA performance. The role requires strong hands-on OpenShift expertise, IT service management experience, technical leadership and client-facing communication.

Key Responsibilities

Lead and oversee Day 2 operations for Red Hat OpenShift-based platforms, ensuring platform stability, availability and performance.

Act as the primary technical escalation point for incidents, problems, service requests and change requests.

Manage and coordinate CVE vulnerability remediation, patching cycles and platform upgrades.

Establish and maintain operational runbooks, playbooks and SOPs.

Identify and resolve technical debt, performance bottlenecks and operational risks.

Oversee user onboarding, offboarding, access provisioning and deprovisioning in accordance with IAM and security requirements.

Lead, mentor and develop a team of operations consultants / engineers.

Manage team workload across incidents, service requests, change requests, patching and proactive maintenance activities.

Coordinate with project delivery teams to ensure smooth transition of new solutions into steady-state operations.

Work with technology partners and vendors on product lifecycle, platform upgrades, EOS risks and security/compliance issues.

Prepare and present operational health reports, incident post-mortems and service review materials to client stakeholders.

Ensure operational changes comply with governance, change-management and security requirements.

Requirements

Minimum 5 years of relevant experience in technology operations, platform engineering, DevSecOps, cloud/platform support or technical consulting.

Strong hands-on experience with Red Hat OpenShift Container Platform (OCP), including:Cluster managementWorkload deploymentPlatform patchingPlatform upgradesDay 2 operations

Red Hat OpenShift certification or equivalent OCP certification.

Demonstrated experience leading technical consultants, platform engineers or operations teams.

Strong understanding of ITSM, including:Incident ManagementProblem ManagementChange ManagementService Request Management

Experience managing CVE vulnerability assessments, patch planning and platform upgrades.

Strong troubleshooting and root-cause-analysis skills.

Strong client-facing communication and stakeholder-management abilities.

Registration No.: R25156061

EA No.: 11C3373