IT Operations & Admin (Non-Tech/Entry Role/5-day)

An expansion IT company that requires the incumbent to support and manage the implementation of various HR initiatives and programs to support the business which include recruitment and retention, staff engagement, learning and development, employee relations/welfare and office administration.

Job Highlights

Industry: IT (SME)

Location: Kaki Bukit

Working days: Monday to Friday

Job Responsibilities: -

Provide operational and administrative support to ensure smooth day-to-day operations

Perform routine monitoring to detect any issues

Act as point of contact for enquiries, service requests and incidents

Resolve basic issues according to standard operating procedures (SOPs) and follow through theescalation process as necessary

Track all incidents to closure within service standards

Perform data management and documentation duties to ensure accuracy of records

Generate and prepare reports

Source for viable vendors and request for quotation

Monitor invoice and payment statuses, follow up on outstanding items and maintain accurate payment records

Identify opportunities for the automation of day-to-day operational processes such as datacollection and tracking

Design and implement automation solutions

Support ad-hoc duties and projects as assigned

Job Requirements: -

Candidates must possess at least a Diploma

Some background in IT will be an added advantage

Excellent verbal and written communication skills

Meticulous, with excellent record keeping and documentation skills

Positive working attitude

Willingness and capacity to learn new skills and technology

Fresh graduates are welcomed to apply

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*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889