Sales Operations Representative (Semiconductor)

Sales Operations Representative (Semiconductor) (37833)

Location: Central North Area

Our client is a market leader in semiconductor test systems and equipment.

The Sales Operations Representative at the Internal Processing Centre (IPC) is responsible for providing centralized order processing support to global Order Management teams. This role serves as a key link between Sales Operations, Order Fulfillment, and outsourced manufacturers to ensure accurate and timely order booking and fulfillment.

【Responsibilities】

• Execute end-to-end order management activities in ERP system, including order validation, booking, change order and outsourced manufacturer purchase order creation, while ensuring compliance with company policies, financial controls, and IFRS 15 requirements.
• Ensure accuracy, completeness, and timely processing of customer orders in accordance with defined service level agreements and turnaround time.
• Act as a key contact for resolving order-related issues and partnering with Sales Operations Order Management teams to address compliance and processing exceptions.
• Work closely with cross-functional teams including Order Fulfillment, Global Configuration Team, Functional Process Engineers, IT experts to resolve operational and system-related challenges.
• Maintain high standards of data integrity, documentation management, and audit readiness across all order transactions.
• Contribute to team performance by supporting workload balancing, continuous process improvements, and critical month-end operational activities.

【 What you will receive 】

• AWS: 1 month
• Global Bonus (Depending on Company & Individual Performance)
• Annual Leave: 18 Days (Maximum up to 21 Days)
• Medical Leave: 14 Days
• Medical Benefits & Insurance

【Requirements & Preferences】

• Bachelor’s degree in Business Administration or a related field.
• Minimum 2 years of relevant work experience in Sales Administration.
• Strong attention to detail with a high degree of accuracy and commitment to data integrity.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to handle challenging situations professionally.
• Proven ability to manage multiple priorities, deliver high-quality work, and meet defined service level agreements in a fast-paced environment.
• Experience with Oracle ERP, particularly in Order Management.
• Strong sense of accountability, dependability, and flexibility when collaborating with global teams across different time zones.
• Ability to build and maintain effective working relationships across functions and geographies.

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We regret that only shortlisted candidates will be notified.

Registration No.: R1217125 (Yeo Ker Ling Caroline)

Recruitment Licence: 12C5051