Service Advisor

Job Description:

Greeting customers and scheduling service appointments

Documenting customers concerns and comments

Writing job orders and descriptions of problems and repairs

Explaining and estimate time needed for repairs and cost estimates to customers

Handling customer complaints

Inspects work completed by mechanics

Follow up on job orders to ensure ETC (Estimated time of completion) is met

To cover duties of colleagues when required

To close job card in a timely manner

Requirement

Ability to multitask, meet deadlines, as well as take on additional responsibilities as assigned

Self-starter, ability to work independently and manage priorities effectively

Fast and mesticulous worker

Eye for details

Can do and positive attitude