SALES SUPERVISOR

Job Summary

Oversee daily restaurant operations by leading staff, managing supplier relations, controlling inventory, and ensuring customer satisfaction to drive service excellence and meet sales targets.

Responsibilities

Lead and coordinate restaurant staff activities to maintain efficient daily operations and deliver excellent service

Build and maintain positive relationships with suppliers to ensure a smooth and reliable supply chain

Identify and implement cost-saving measures to reduce operational expenses while maintaining quality standards

Engage with dining customers to assess food quality and service satisfaction and resolve concerns proactively

Monitor inventory levels to maintain adequate stock of food supplies and essentials, preventing shortages

Manage restaurant cash flow and accurately settle outstanding bills to ensure financial accountability

Achieve weekly and monthly sales KPIs assigned by management to support business growth

Apply strong organizational skills to schedule staff, control inventory, and prioritize tasks effectively

Required competencies and certifications

Proven experience working as a supervisor in the hospitality industry

Ability to work effectively in a fast-paced environment

Ability to stand for extended periods

Preferred competencies and qualifications

Strong management skills demonstrated by leading teams and coordinating restaurant operations