Luxury Watch Sales Executive

About Watchbook

Watchbook is a luxury watch business specialising in the buying, selling and trading of pre-owned luxury watches. We are looking for a motivated and customer-oriented Luxury Watch Sales Executive to join our growing team.

Key Responsibilities

Attend to walk-in customers and handle customer enquiries professionally.

Understand customers’ requirements and recommend suitable watches.

Provide product information on luxury watch brands, models and specifications.

Assist customers with watch purchases, trade-ins and related enquiries.

Build and maintain good relationships with customers.

Follow up with customers and support sales activities.

Assist with stock receiving, inventory checks and other daily store operations.

Maintain accurate customer and transaction records.

Requirements

Experience in luxury watches, jewellery, retail or the pawnshop industry will be an advantage.

Interest in luxury watches and willingness to learn about different brands and models.

Good communication and interpersonal skills.

Friendly, confident and comfortable interacting with customers.

Customer-focused with a positive and proactive attitude.

Sales-oriented and motivated to achieve targets.

Able to work retail hours, including weekends and public holidays.

What We Offer

5-day work week

Monthly sales incentives

Year-end bonus

On-the-job training and opportunities to develop knowledge in the luxury watch industry