Assistant Service Engineer/Technician

We are looking for a dedicated and technically skilled Assistant Service Engineer to support installation, maintenance, and troubleshooting of hardware equipments. The role involves field service, customer support and technical assistance to ensure smooth functioning of equipment.

Job Description

-Assist in the installation, configuration, and testing of card printers at customer sites

-Perform preventive and corrective maintenance for card printers

-Troubleshoot and resolve hardware/software issues related to card printers

-Support senior engineers in service calls, repairs, and customer training

-Document all service activities, including service reports and technical issues

-Provide technical support via phone, email, or on-site visits

-Maintain tools, parts, and inventory related to card printer servicing

-Coordinate with Operations teams for timely service delivery

-Follow safety and operational procedures during all field activities

-To be cross-trained and be involved in other aspect of operations within the service team

Qualifications/Requirements

-Nitec/Higher Nitec/Diploma in Electrical/Electronics/IT/Mechanical Engineering

-Minimum 1 year of experience in technical support or field service

-Exposure to card printers or similar products is an advantage

-Must possess strong problem-solving skills

-Must possess adequate interpersonal skills and ability to work in a team-oriented, collaborative environment.

-Must possess adequate written and verbal communication skills in English

Perks

Attractive incentives & allowances

Medical coverage

Incremental annual leave

Birthday leave

Training provided

Annual Bonus (subject to individual & company's performance)

NOTE:

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

Our Data Protection Notice for Job Applicants is attached here:

IMPORTANT:

We DON'T collect any of the following:

1. NRIC/FIN or any national identifiers.

2. Photo

3. Date of birth

4. Age

5. Spouse/Family information

Please DON'T include these in your CV/Resume and we reserve the right to reject any application that contains the above.