UI Designer (Public Sector)

1-year contract, renewable

Government project

Hybrid work arrangement

Project Overview

This project delivers a volunteer management system. The role focuses on interface design across the system's core workflows, supporting coordinators, administrators, and volunteers through a clear, usable, and accessible interface.

Roles & Responsibilities

Design UI screens and end-to-end flows across the system's key user journeys

Translate product requirements and research insights into concrete, usable interface designs

Design for the full range of users — coordinators, administrators, and volunteers — accounting for their differing needs and contexts

Establish consistent UI patterns and components across the system

Plan and run usability testing to validate design decisions, and translate findings into improvements

Ensure interfaces meet WCAG 2.1 accessibility standards in practice

Partner with researchers, product managers, and engineers to move designs from concept to implementation

Contribute reusable patterns and components back to the government design system where relevant

Qualifications & Skill Sets

At least 5 years of experience in UI or product design, with a portfolio of shipped digital products

Strong UI craft — layout, typography, hierarchy, and interaction design across responsive and data-heavy screens

Advanced Figma proficiency, including componentisation and design tokens

Hands-on usability testing experience — planning, running, and acting on findings

Practical fluency in accessibility and inclusive design (WCAG 2.1, ARIA-aware design)

Experience designing workflow- or management-type systems (dashboards, records, scheduling) is an advantage

Clear communicator, able to articulate design rationale to both technical and non-technical audiences

/Ref: T24-242