Assistant Housekeeper

Responsibilities

To assist Regional Housekeeping Manager in directing the daily operations of Unit Cleaning, Laundry, Landscape, Public Areas, and Pest Control

Carries out quality control checks of rooms/units, ensuring the rooms/units are maintained with utmost cleanliness and comfort for all guests.

Conducts daily briefing, training, and monitoring of outsource and internal cleaning teams, ensuring cleaning standards are met and exceeded for all guests.

Plan and schedule daily room attendant’s assignments, noting all guests’ requests and preferences.

Inspecting and ensuring all units assigned are cleaned and completed by end of each day.

Carries out inspections on public areas, grounds and landscape are well maintained.

To check and record routine pest control treatments are carried out in units and public areas.

To arrange for urgent pest control treatments with outsource vendor if required.

To ensure all sub master and master keys are monitored and accounted for daily.

To coordinate and conduct quality control checks on in-house linen, guest laundry and staff uniforms sent for pressing/washing/dry cleaning without source vendor.

To monitor stocks and raise EPOs for breakfast, in-house item inventories and welcome packs.

To liaise with all approved vendors on quality control, receiving, stock ordering and cost control

To attend daily operations meetings and any other follow up action required by guests/Regional Housekeeping Manger

Requirements

Hotel diploma or certificate in Hospitality

Minimum 2-3 years of housekeeping supervisory experience

Great multi-tasking skills, strong leadership, communication, and interpersonal skills

Familiar with hotel/serviced apartment operations