Global Banking & Markets, Operations, Client Onboarding Associate, Singapore

YOUR IMPACT

Our Client Onboarding team is seeking an experienced, commercially aware, and control-focused Associate to manage end-to-end onboarding for Global Banking & Markets clients in Singapore, with exposure to institutional clients, Prime Brokerage, hedge funds, investment managers, and complex trading relationships. In this role, you will own complex onboarding deliverables, help protect the firm, enable client trading activity, and ensure due diligence is completed in line with KYC, AML, regulatory, and new account opening requirements while partnering closely with Sales, Prime Brokerage, Compliance, Credit, Risk, Legal, Operations, and Technology stakeholders.

You will deliver a smooth onboarding experience for clients while independently identifying, managing, and escalating regulatory and operational risks. Success in this role requires sound judgment, clear communication, strong organizational discipline, and the ability to manage complex, time-sensitive requests in a dynamic, client-facing environment. This role also calls for curiosity about AI-enabled capabilities and automation that can improve control outcomes, workflow transparency, scalability, and client experience.

OUR IMPACT

Client Onboarding Operations manages the front-to-back coordination and setup of trading relationships for Global Banking & Markets. The team serves as a central point of contact for clients and internal stakeholders, translating commercial requirements into compliant, controlled and operationally sound onboarding outcomes.

We work directly with clients to obtain documentation required to meet compliance and regulatory obligations across Fixed Income, including Derivatives, FX, Commodities, Equities, and Prime Services, including onboarding for hedge funds, asset managers, investment advisers, and other institutional clients.

The team approves new client trading accounts, coordinates additional trading features and account types for existing relationships, and supports complex fund, sub-fund, managed account, omnibus, and multi-entity onboarding structures. The team also supports ongoing maintenance and data quality management and partners with Technology and Compliance to strengthen systems, policies, controls, and operating efficiency.

RESPONSIBILITIES AND QUALIFICATIONS

HOW YOU WILL FULFILL YOUR POTENTIAL

Manage client due diligence for institutional clients in line with Know Your Customer, Anti-Money Laundering, client identification, and account opening control requirements.

Apply firm due diligence standards, onboarding controls and regulatory obligations to support compliant account opening outcomes.

Lead coordination with clients and internal stakeholders to obtain, review, and validate onboarding documentation and account opening requirements.

Act as a key point of coordination across Sales, Prime Brokerage, Compliance, Credit, Risk, Legal, Operations, and Technology to resolve onboarding issues and drive timely account readiness.

Approve new account openings and support additional trading features, account types and maintenance activities for existing relationships.

Apply knowledge of Prime Brokerage, hedge funds, investment managers, fund structures, and trading account requirements to support accurate and controlled onboarding outcomes.

Update procedures to reflect changes in regulatory requirements, firm policy and control expectations.

Identify opportunities to streamline onboarding workflows, reduce manual effort and strengthen operational efficiency.

Drive small enhancements and contribute to large-scale global initiatives impacting Client Onboarding Operations.

Independently identify and escalate relationship, documentation, regulatory, or operational issues, propose practical solutions, and drive follow-through to resolution.

Support AI-enabled innovation and automation opportunities that improve workflow transparency, control effectiveness and scalability.

SKILLS AND EXPERIENCE WE’RE LOOKING FOR

Bachelor’s degree required.

Minimum 4 years of relevant experience in Client Onboarding, KYC, AML, regulatory operations, Prime Brokerage onboarding, hedge fund onboarding, or institutional client operations.

Working knowledge of institutional client structures, including hedge funds, asset managers, investment managers, funds, sub-funds, and multi-entity relationships.

Familiarity with Prime Brokerage, Prime Services, hedge fund structures, trading account setup, or financial markets onboarding.

Strong understanding of KYC, AML, client due diligence, client identification, and account opening control requirements.

Strong communication, organizational, and stakeholder management skills, with the confidence to engage professionally with clients, internal stakeholders, and senior leaders.

Ability to explain complex onboarding, product, documentation, or regulatory issues clearly to audiences with varying levels of expertise.

Strong judgment and attention to detail, with the ability to identify risks, escalate issues appropriately, and drive timely resolution.

PREFERRED QUALIFICATIONS

Hands-on experience onboarding Prime Brokerage, Prime Services, hedge fund, investment manager, or complex institutional trading relationships.

Experience with complex account structures, including fund/sub-fund, managed account, omnibus, or multi-entity setups.

Experience contributing to onboarding process improvements, control enhancements, automation, or workflow transparency initiatives.

Interest in AI-enabled capabilities that improve control outcomes, reduce manual effort, and support operating scalability.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

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