IT Officer – Last-Mile Delivery & Warehouse Systems

IT Officer – Last-Mile Delivery & Warehouse Systems

Company: G.A.P Events & Marketing Pte Ltd

Salary: SGD $6,000–$7,500 per month

Employment Type: Full-Time

Location: Singapore

About the Role

G.A.P Events & Marketing Pte Ltd is seeking an experienced and solutions-driven IT Officer to develop, implement, and manage technology systems supporting our last-mile delivery, warehouse, and transport operations.

The successful candidate will be responsible for improving operational efficiency through system integration, workflow automation, real-time tracking, data management, and technical support. This position requires a strong understanding of logistics technology and the ability to translate operational requirements into practical and scalable IT solutions.

Key Responsibilities

Develop, implement, and maintain IT systems for last-mile delivery and warehouse operations.

Manage and enhance Warehouse Management Systems (WMS), Transport Management Systems (TMS), delivery applications, and related platforms.

Design digital workflows for parcel collection, sorting, scanning, driver assignment, route planning, delivery tracking, and proof of delivery.

Integrate internal platforms with barcode scanners, mobile applications, GPS systems, APIs, customer portals, and third-party logistics platforms.

Develop solutions for real-time parcel visibility, inventory control, vehicle monitoring, driver performance, and delivery-status reporting.

Identify opportunities to automate manual operational processes and improve productivity.

Maintain system security, user-access controls, backups, data protection, and disaster-recovery procedures.

Monitor system performance and resolve technical issues affecting delivery or warehouse operations.

Manage company servers, networks, databases, devices, software licences, and other IT infrastructure.

Work closely with operations, warehouse, transport, customer-service, and management teams to understand business requirements.

Coordinate with external software vendors, technology partners, and service providers.

Prepare technical documentation, system manuals, process workflows, and user-training materials.

Train employees, drivers, riders, and operational personnel on the proper use of relevant systems.

Ensure IT systems and data-handling practices comply with applicable company policies and Singapore regulatory requirements.

Support future technology projects and the continuous digital transformation of the company.

Requirements

Diploma or Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related discipline.

At least 3–5 years of relevant experience in IT systems development, implementation, administration, or project management.

Experience in logistics, last-mile delivery, warehousing, transportation, courier services, or supply-chain operations is strongly preferred.

Practical knowledge of WMS, TMS, delivery-management systems, barcode or QR-code scanning, GPS tracking, and proof-of-delivery solutions.

Familiarity with databases, APIs, cloud platforms, system integration, cybersecurity, and data reporting.

Ability to troubleshoot software, hardware, network, and operational system issues.

Strong project-management, analytical, and problem-solving capabilities.

Able to communicate effectively with both technical and non-technical stakeholders.

Able to work independently, manage multiple projects, and respond promptly to critical operational issues.

Experience with route optimisation, fleet-management platforms, mobile applications, or workflow automation will be an advantage.

What We Offer

Competitive monthly salary of SGD $6,000–$7,500, depending on qualifications and experience.

Opportunity to lead technology development for growing last-mile delivery and logistics operations.

Direct involvement in digital transformation and operational improvement projects.

Collaborative working environment with exposure to delivery, warehouse, fleet, and transport operations.

Application

Interested applicants should submit their updated résumé, expected salary, availability, and a brief summary of their relevant experience.

Only shortlisted candidates will be contacted.

G.A.P Events & Marketing Pte Ltd is an equal-opportunity employer. All applications will be handled with appropriate confidentiality.