Technical Business Analyst (entry level) - SPVL

We are looking for Business Analyst to join one of the Top University in Singapore!

BA role for someone who enjoys understanding how people work, improving processes, and using technology to solve practical problems

Basic up to $4,200, collaborative working environment and great career growth

Entry level with programming skills in Python/SQL are welcome to apply

Responsibilities

Business Analysis and Digital Transformation

Engage users to understand their needs and translate them into clear, actionable business requirements for internal teams and vendors.

Support digital transformation projects by reviewing existing processes and identifying opportunities to simplify, improve or automate manual work.

Prepare user stories, process flows and requirements documentation for new systems, features and enhancements.

Support workshops, maintain requirements and action logs, and follow up on outstanding items to keep projects moving.

Prepare test scenarios and scripts, coordinate user acceptance testing, record results, and track defects through resolution.

Help develop user communications, training materials and rollout support for new systems and changes.

Systems, Data, and Programming Support

Provide Level 2 support for issues raised by users, investigate possible causes, and work with Central IT, Enterprise IT, NTU Shared Services, or vendors on resolution.

Perform system configurations using low-code tools and support system changes and enhancements through testing, defect logging and post-implementation checks.

Use Excel and SQL scripting to extract, clean, reconcile and analyse data for operational reviews and reporting.

Assist with data preparation, cleansing and migration activities when needed.

Monitor data quality and system performance and flag unusual trends or issues for follow-up.

Requirements

A degree in Computer Science, Information Systems, Information Technology or a related discipline.

Fresh graduates interested in business analysis, systems, or programming are welcome to apply.

Ability to understand user needs and document requirements clearly and accurately.

A basic understanding of the system development lifecycle, from requirements and testing through to rollout and support.

Good working knowledge of Excel. Exposure to SQL, Python, VBA, or low-code tools would be an advantage.

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Liew Chien Hui (Vivian) - R2090138

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