Business Risk & Controls Analyst - Investment Suitability Controls | Private Banking

Job Description - Investment suitability QA controls testing focus

As a member of Private Bank Business Risk & Control Management (BRCM) team, you will play an important role in exercising risk oversight over front office activities through quality assurance checks across Anti-Fraud and Suitability.

Specifically, this role will focus on conducting quality assurance through regular/thematic testing and ongoing post transaction reviews. You may be required to drive risk and control initiatives across Private Bank to implement new regulatory requirements or controls enhancement.

This role entails:

Post trade surveillance (tape listening, email surveillance) for client accounts.

Develop subject matter expertise on investment products and related regulatory requirements and Front office controls (e.g. Investment Suitability / Anti-Fraud).

Identify root causes and propose corrective actions to regularise process related exceptions.

Interact with Front Office staff to provide testing results, analyse disputes and conduct reassessments whenever necessary.

Participates in discussions with business and risk partners on risk/process issues (e.g. Compliance, COO functions, Internal/External Audit).

Recommends and implements enhancements to improve effectiveness and efficiency of Controls Framework and related processes.

Provide sound and pragmatic risk advisory to Front Office and support function for initiatives/activities and project

Client-Provided Requirements

Preference for 2 – 3 years experience in Sales Ops Quality Assurance (QA) / controls testing or surveillance function.

The candidate will spend most of their time on anti-fraud controls, such as post-trade surveillance, tape listening, email surveillance, identifying suspicious activity, reviewing exceptions, and supporting fraud-related risk reviews.

Open To candidates with Prior experience in adjacent functions, such as banking compliance, AML transaction monitoring, or KYC

The candidate must have strong reporting & controls testing experience: Using Excel and able to prepare reports, track testing results, consolidate findings, analyze data, and present control/testing outcomes clearly. They will also handle part of the investment suitability work, which involves checking whether investment products or transactions are appropriate for the client based on their profile, risk appetite, knowledge, objectives, and regulatory requirements.

Good knowledge of front office processes and internal controls within a private bank set-up

Team player, partnering with other colleagues to achieve a common goal

Proven ability to balance business needs and controls requirements

Independent, able to work under pressure and deliver testing results

Effective communication and analytical skills; and has demonstrated the ability to work effectively with all levels within the organization

Knowledge of Excel with reporting experience

Recruiter Comments On The Role (Note: Unofficial recruiter comments; not client-provided)

Nature of Role: Review recorded calls, emails and client/account activities of front-office staff to identify potential non-compliance, suspicious activity, risky client handling or control breaches. Where issues are identified, propose corrective actions and professionally reassess or defend findings if disputed. Exposure to transaction monitoring, trade monitoring, controls testing and voice log reviews is helpful.

Anti-Fraud Controls: Current focus is mainly on anti-fraud controls. The role involves post-trade surveillance, call and email reviews, exception handling and identifying suspicious or unusual activity across areas such as money transfers, static data changes, dormant accounts, client/account portfolio reviews and other fraud-related control checks.

Private Banking / Front Office Knowledge: Private Banking or Wealth Management experience is preferred, especially candidates who understand front-office processes, client instructions, account activities and transaction flows. Knowledge of the trade lifecycle and how Private Bankers / Relationship Managers interact with clients is helpful.

Private Banking Product Knowledge: Good understanding of private banking products is useful, including unit trusts, structured notes, dual currency investments, bonds, equities, accumulators/decumulators, foreign exchange (FX), FX derivatives and discretionary portfolio management (DPM). Product knowledge is useful because some reviews may involve investment transactions and client communications.

Controls Testing / Reporting: Candidate should be comfortable conducting QA/control reviews, documenting exceptions, tracking findings and preparing reports using Excel. Strong attention to detail is important as the role involves reviewing supporting records and explaining findings clearly to Front Office and other stakeholders.

Stakeholders: The candidate may work with Front Office, Risk, Compliance, Audit, Operations and COO/support functions when reviewing exceptions, discussing findings or supporting controls enhancement.