Experience & Interface Designer - #1606

**Project Overview**

The project delivers a volunteer management system. The role focuses on interface design across the system's core workflows — supporting the people who coordinate, manage, and participate in volunteering through a clear, usable, and accessible interface.

**Roles & Responsibilities**

Design UI screens and end-to-end flows for the volunteer management system across its key user journeys.

Translate product requirements and research insight into concrete, usable interface designs.

Design for the range of users the system serves — coordinators, administrators, and volunteers — accounting for their differing needs and contexts.

Establish consistent UI patterns and components across the system.

Plan and run usability testing to validate interface decisions, and translate findings into design improvements.

Ensure interfaces meet accessibility standards (WCAG 2.1), applied in practice.

Partner with researchers, product, and engineering to move designs from concept through to implementation.

Contribute reusable patterns and components back to the government design system where relevant.

**Qualifications & Skill Sets**

At least 5 years of experience in UI or product design, with a portfolio of shipped digital products.

Strong UI craft — layout, typography, hierarchy, and interaction design across responsive and data-heavy screens.

Advanced Figma, including componentisation and design tokens.

Hands-on usability testing experience — planning, running, and acting on findings.

Practical fluency in accessibility and inclusive design (WCAG 2.1, ARIA-aware design).

Experience designing workflow- or management-type systems (dashboards, records, scheduling) is an advantage.

Clear communication of design rationale to technical and non-technical audiences.