Restaurant Service Crew

Service Crew

La Casetta — Italian Trattoria

69 Spottiswoode Park Road, Singapore

About us

La Casetta is a neighbourhood Italian trattoria. We serve simple, familiar food in a warm, smart-casual room — pasta, coffee, and easy meals that people come back for.

This store lives on regulars. Guests should feel recognised, looked after, and glad they walked in. We want people who enjoy people: sociable, vibrant, and welcoming, with the kind of presence that makes a dining room feel like a second home.

The role

You will be on the floor: welcoming guests, serving tables, supporting the pass, and keeping the room feeling easy and looked after.

This is not a heavy admin role. The work is hospitality first — friendly, alert, and personal. Service is trattoria-style: warm and unfussy, not formal.

Hours can be full-time or flexible / part-time. We are open to people who want a steady roster, and to people who need flexi scheduling around school, another job, or other commitments — as long as you are reliable when you are on.

What you will do

Floor & hospitality

Welcome guests and help set the tone of the room: warm, relaxed, and alert

Take orders, serve food and drinks, and look after tables through the meal

Make regulars feel known — remember faces, usual orders, and small preferences

Hold an easy conversation when it fits, and give people space when it does not

Handle seating, simple reservation checks, and guest requests with good judgement

Keep water, bread, coffee, and tables moving without being asked

Service support

Help set up and pack down the dining room

Keep the floor, side station, and wash-up area tidy and service-ready

Support the pass and run food when the room is busy

Follow food hygiene, safety, and house procedures

Work as part of a small team and step in where needed

Who we are looking for

Warm, sociable, and naturally welcoming

Comfortable talking to guests and making them feel at ease

Energetic and present on the floor, without being forced or loud

Genuinely interested in people — especially neighbourhood regulars

Reliable: if you are rostered, you show up ready

Open to full-time or flexible / part-time hours, including some evenings and weekends

Clear, calm communicator with teammates and guests

Comfortable in a smart-casual, family-style trattoria — friendly, sharp, and unfussy

Happy to learn the menu and look after a section

No long F&B CV required if the personality is right.

Good to have

Familiarity with Italian dishes and names, or comfort saying them clearly

Barista experience, or confidence making coffee

Previous cafe, restaurant, or hotel service experience

Charisma — the kind of person guests remember and ask for

Sharp and alert on the floor: sees an empty glass, a waiting table, or a guest who needs something before they ask

Ability to build regulars and bring people back

Conversational Italian, or an interest in Italian food

A local network, or the confidence to become a familiar face in the neighbourhood

Wine curiosity, even at a basic level