Senior Client Director

Oysterly Media

Senior Client Director

commercial leadership for our globalaccounts, reporting directly to the CEO.

About Oysterly Media

We're one of Asia's fastest growing short formvideo agencies, based in Singapore.

We work with some of the world's largestbrands, specialising in creator led content. We partner with UGC creators andempower employees to become authentic brand storytellers through EmployeeGenerated Content.

We're forward thinking, we do thingsdifferently, and we help companies connect with audiences in a meaningful,human way.

We're a small team by design, which meansdirect access to the CEO, full ownership of your P&L, and none of thebureaucracy that slows decisions down in a larger network. Our size hasn'tstopped us winning awards and working with Fortune 500 companies who trust usto deliver short form video that performs.

About the Role

This is a senior, high visibility role withfull P&L accountability for a portfolio of global accounts, built aroundsome of the world's most recognised brands.

We're looking for a Senior Client Director whois commercially sharp, has owned revenue and margin before, and knows how toturn a client relationship into a growing book of business. You'll sit at thecentre of our business, owning key global accounts, leading a team, andactively hunting for new opportunities that expand our footprint.

You’ll work closely with the CEO to shapewhere Oysterly Media goes next.

You blend strategic thinking, commercialdrive, and a genuine curiosity about the fast moving world of short form videoand creator led content. You don't wait to be told where the opportunity is.You find it, shape it, and close it. You're someone clients trust completely,because you understand their goals and consistently deliver work that makes ameasurable difference.

Responsibilities

Business Development & Account Growth

• Take ownership of growing our global book of business, both throughexpanding existing accounts and identifying new client opportunities.
• Build and manage your own new business pipeline, leading pitches andproposals end to end, from initial outreach through to contract close.
• Identify and lead upsell conversations by connecting new initiativesto clear client outcomes, whether that's awareness, engagement, or sales.
• Build compelling proposals and growth plans in collaboration with thewider team.
• Represent Oysterly Media at industry events, panels, and networkingopportunities to build our market presence and generate leads.
• Forecast revenue growth and develop account plans for each client.

Client Leadership

• Serve as the senior point of contact for our most important globalaccounts, building trusted, long term partnerships. You have experienceengaging with clients from leading brands.
• Deeply understand each client's goals, priorities, challenges, andcompetitive landscape.
• Translate client briefs into clear strategies and deliverables,aligning internal teams on expectations.
• Manage complex stakeholder relationships and handle escalations withclarity.

Commercial & P&LOwnership

• Own the full P&L for your accounts, including revenue, margin, andcost management.
• Build and manage budgets, revenue forecasts, and profitability modelsacross your portfolio, reporting regularly to the CEO.
• Set and manage pricing models and scopes of work to protect marginwhile staying competitive.
• Oversee proposals, contracts, and scopes of work to keep everythingcommercially accurate and deliverable.
• Keep projects organised and monitor time allocations to supportaccount profitability.

Leadership & Operational Excellence

• Set clear goals, run performance reviews, and create growth pathwaysfor your team.
• Implement systems and processes that keep quality, consistency, andprofitability strong across accounts.
• Maintain up to date project documentation, reporting, and performancemetrics.

Skills & Experience

• 15+ years of client leadership experience in a creative agency, socialmedia agency, publisher, or media company, with P&L accountability in atleast one of those roles.
• Strong commercial acumen with hands on P&L ownership, includingbudgeting, forecasting, pricing models, margin management, and profitabilityanalysis.
• Demonstrated business development experience, with a track record ofwinning new clients and growing agency revenue through pitches, proposals, andnetworking.
• Strong track record of managing global clients and multi marketcampaigns.
• Experience with commercial negotiations, handling objections, andconfidently driving renewals and upsells.
• Consultative selling skills. You identify client needs, positionsolutions, and influence decisions through strategic conversations.
• Proven people leadership experience, with a genuine passion formentoring and developing talent.
• Excellent communication and presentation skills, confident managingCEO and senior stakeholder conversations.
• Deep understanding of, or genuine curiosity about, short form video,social media platforms, and content marketing.
• A proactive self starter who thrives in fast moving, high growthenvironments and doesn't need to be told where the opportunities are.

What Success Looks Like

Here's how we'll know you're thriving in thisrole.

• You're actively growing the global book of business, expandingexisting relationships and bringing in new clients who see Oysterly Media as along term partner.
• You've established yourself as the go to Oysterly Media partner forour most important global clients, with accounts that run smoothly, growconsistently, and deliver measurable results.
• Clients trust you completely. They see you as an essential part oftheir team and love working with you because you understand their brand, theirgoals, and what great social content looks like.
• Campaigns are creative, on brand, and delivered on time, every time.
• Internally, you're seen as the engine behind Oy