RETAIL SUPERVISOR

Supervise, motivate and lead a team of sales representatives

Develop and implement sales strategies to achieve departmental and organizational goals

Conduct regular training and coaching sessions for the sales team

Monitor sales performance, analyze data and report key metrics

Manage customer relationships and resolve any customer issues or complaints

Collaborate with other departments to ensure seamless and efficient sales processes

Stay up to date with industry trends and market developments to maintain a competitive edge

Previous experience in a supervisory role within sales

Strong understanding of sales principles and customer service practices

Excellent communication and interpersonal skills

Proven ability to achieve sales quotas

Experience with CRM software and sales performance metrics

Ability to work in a fast-paced and dynamic environment

Strong leadership and team management skills

Problem-solving aptitude and analytical capabilities

Bachelor's degree in sales, marketing or related field

3+ years of experience in sales, with at least 2 years in a supervisory role

Proven track record of meeting or exceeding sales targets

Excellent leadership, communication and interpersonal skills

Ability to analyze data and make informed decisions

Strong problem-solving and customer service skills

Ability to work in a fast-paced and dynamic environment

Must be able to work on weekend and public holidays