Business Analyst / Education Sector

Join a team supporting the digital systems behind student academic services. This hands-on role combines business analysis, system support, data analysis, testing, and programming, offering strong exposure to digital transformation projects within a large organisation.

Location: West

Job Type: Full-Time Contract (Subjected to renewal/potential for conversion)

Key Responsibilities

Gather user requirements and translate business needs into clear system requirements, user stories and process flows.

Review existing workflows and identify opportunities for process improvement and automation.

Support system enhancements, testing, UAT, defect tracking and implementation activities.

Provide Level 2 application support and coordinate issue resolution with IT teams and vendors.

Perform data extraction, cleansing, reconciliation and analysis using Excel and SQL.

Support system configuration using low-code tools and assist with data migration activities.

Prepare and maintain system documentation, user guides, FAQs and training materials.

Support project workshops, meeting documentation, action tracking and rollout activities.

Requirements

Degree in Computer Science, Information Systems, Information Technology, or a related field with 0-3 years of relevant experience.

Basic understanding of the System Development Life Cycle (SDLC), requirements gathering and software testing.

Good working knowledge of Microsoft Excel.

Exposure to SQL, Python, VBA or low-code platforms will be advantageous.

Familiarity with Jira, ServiceNow, Confluence, Denodo or Snowflake is an added advantage.

Strong analytical, communication and documentation skills.

Organised, detail-oriented and comfortable working with both business users and technical teams.

Experience with programming would be greatly advantageous

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Elaine Wong (Zoe) - R26162114

ScienTec Consulting Pte Ltd - 11C5781