Operation Executive

Job Summary

You will manage daily crew deployment, recruitment, and client coordination to ensure smooth operations across multiple sites. This entry-level role involves direct client and crew communication, attendance management, and on-site support to meet client staffing needs.

Responsibilities

Confirm daily crew deployment the day before and on the morning of each shift, follow up with non-responders, and arrange replacements for no-shows

Collaborate with the Operations Manager to match available crew to client site headcount, timing, and requirements

Attend client venues during crew deployment to verify attendance and grooming standards, resolving issues immediately

Send daily attendance updates to clients via email or WhatsApp and promptly report late arrivals or staffing shortfalls

Recruit new crew through job portals, Telegram, Facebook groups, and referrals

Screen and process new crew registrations, brief new joiners, complete documentation, and ensure timely deployment to first shifts

Maintain an up-to-date crew database including availability, skills, contact details, and deployment history

Respond to calls from crew and clients during operating hours to provide support and information

Maintain accurate attendance records to support payroll processing and client invoicing

Preferred competencies and qualifications

Ability to converse in Mandarin to facilitate communication with some clients and crew

Prior experience in manpower, F&B, or events operations is advantageous but not required

Other Information

Basic salary $1,800–$2,500/month, plus commission for every shift filled

Fully paid annual company trip

Entry-level role with training on deployment, grooming standards, and business operations

Early ownership of site deployments within the first month

Work from home between site visits; job primarily managed via phone, WhatsApp, and Telegram

Small team working directly with the founders