Cloud Manager

Reporting to the Vice President of Global Infrastructure Operations, the Cloud Manager will be a key individual within Cloud Technology team providing technical expertise, architectural leadership and guidance with emphasis on cloud infrastructure design, engineering and governance for organization. The Cloud Manager understands the business needs, leads, implements the architectural design in the cloud platforms for applications and systems, technical processes, and performs necessary activities to complete major projects such as cost estimation, RFP, solution testing and deployment. The Cloud Manager will manage external technology vendors, System Integrators (SI), service providers and internal IT groups and business units for projects and initiatives. These architects help in building cost efficient, reliable and scalable solutions to improve efficiency and achieve organizational goals.

Strategizing to build the most efficient system is a critical part of their role. Additionally, they collaborate with cross-functional teams to ensure that the system is implemented correctly and take responsibility for any issues that might arise as a result.

Roles & Responsibilities

Manage, lead, design, implement, optimize and automate resources in AWS Cloud

Manage, lead, design, implement, optimize and automate CI/CD pipelines and DevOps processes on-prem and in the AWS Cloud

Manage, lead, design, implement and deploy container-based technologies on the Kubernetes platform in AWS Cloud

Manage, lead, design, maintain scalable, secure, and resilient cloud-based infrastructure on Cloud using Infrastructure as Code (IaC) tools such as CloudFormation and Terraform.

Automate complex deployments, monitoring, and security tasks to ensure seamless operation of production systems.

Manage and lead in building, implementing and maintaining robust solutions for Cloud technologies to meet business demands including performance tuning, upgrades, clustering, redundancy and disaster recovery.

Provide subject matter expertise and represents the highest level of technical escalation for the Cloud and DevOps technologies.

Serve as the expert on Cloud networking, security, and monitoring, implementing best practices for cloud governance, compliance, and security policies.

Consult with and serve as liaison for end users and application developers in the support of mission critical applications.

Ensure appropriate standards and procedures are adhered to, and develop and implement standards for installation, maintenance and enhancement of middleware platforms to support quality deliverables.

Clearly articulate design trade-offs of availability, performance, interoperability and costs to both technical and executive audiences regarding the Cloud and DevOps platform.

Plan and Design architecture solutions based on requirements for new cloud applications and make recommendations on services to use for optimal performance and scale, as well as provision, capacity, monitor and adjust as appropriate.

Collaborate with product managers and development teams to ensure the infrastructure aligns with the product vision and roadmaps.

Leverage Cloud-native and third-party observability tools to monitor system performance and ensure proper incident management and response.

Act as a technical mentor for junior engineers, providing guidance on cloud infrastructure, Python scripting, automation strategies, and DevOps best practices.

Troubleshoot and resolve complex production issues, perform root cause analysis and implement long-term solutions.

Stay up to date with the latest Cloud services, features, and trends, continuously evolving the team’s cloud capabilities.

Qualification

University Degree in in electrical, electronic, or computer engineering, computer science, or related field.

AWS Solutions Architect, Associate or Professional, Azure Solutions Architect Expert, is good to have and holds high weight.

Strong knowledge of cloud concepts, architecture patterns, and best practices

Proven experience in designing, implementing, and maintaining Cloud Solutions

Requirements

Minimum 8-15 years’ experience in a production IT environment managing AWS Cloud.

Candidate required to respond for any escalation calls during off-work hours or over weekend during Outages, High Severity Incidents, Planned Maintenance activities etc.

Expertise in AWS networking (VPC, subnets, security groups, Route Tables, NAT Gateways, VPNs, etc.), cloud security (IAM, encryption, security compliance), and cloud-native monitoring tools (CloudWatch, Grafana, Datadog, Prometheus, etc.).

Experienced in implementation of AWS solutions using EC2, S3, RDS, DynamoDB, EBS, IAM, SNS, SQS, SWF, Route 53, Application Load Balancer, Code Deploy, Jenkins, Elastic File System, Direct Connect, Cloud Watch, VPC, Security Groups, Cloud Front, Cloud Trail etc

Experienced in implementing AWS tagging strategies, IAM roles/policies, security best practices, and governance controls.

Experience in managing identities and governance in AWS i.e. RBAC, IAM roles, PIM, MFA, Conditional Access, Policies etc

Experience in implementing and managing storage in AWS i.e. Storage Account, Disks etc.

Experience in deploying and managing compute resources in AWS

Experience in configuring and managing AWS virtual networks i.e. Hub Spoke Model, Peering, Routing, UDR’s etc

Experience in configuring and managing AWS load balancers

Experience in configuring and managing AWS inter site connectivity i.e. Virtual Network Gateways, ExpressRoute Circuits, Local Network Gateways, Connections etc.

Experience in managing, monitoring and configuring AWS landing zones

Hands-on experience setting up CI/CD pipelines using AWS DevOps, Jenkins, Maven, and Gitlab etc

Hands-on experience is setting up IaaC using AWS ARM or Terraform or Cloud Formation

Experience in automating tasks like building, testing, and deploying software

Experience in managing, monitoring and configuring container-based technologies such as Azure