Clinic Assistant

Job Summary

This clinic support role ensures smooth daily operations across clinical, administrative, and housekeeping functions. You will assist in patient registration, clinical procedures, medication dispensing, equipment sterilisation, and administrative tasks to support the clinic team and improve patient experience.

Responsibilities

Prepare the clinic for each shift by performing general housekeeping and ensuring cleanliness

Verify the accuracy of petty cash opening balances and check the functionality of POS systems

Restock consumables in doctors' and treatment rooms to maintain supply levels

Register patients and verify their eligibility for government and corporate benefits

Update TPA benefits in the Clinic Management System (CMS) to streamline post-consultation and payment processes

Dispense medication accurately by confirming the correct drug, dosage, quantity, and administration route for each patient

Assist clinicians during minor procedures and provide chaperoning support

Perform minor clinical procedures such as ECG and measure patient vitals, then record results in CMS

Support patients in scheduling follow-up appointments and managing visit schedules

Wash and sterilise medical devices and equipment to maintain hygiene standards

Required competencies and certifications

Minimum GCE 'N' level qualification

Preferred competencies and qualifications

Experience in hospitality or healthcare settings

Ability to work collaboratively with team members and communicate effectively

Familiarity with clinic management systems and related technology

Multilingual communication skills (advantageous for patient interaction)