Project Manager

JOB SUMMARY / JOB OVERVIEW:

The Project Manager is responsible for managing and reviewing operations policies, standards and procedures related to project logistics. He/She manages the relationships with the logistics operations managers and project logistics resources covering the areas of manpower, internal assets and external vendors. He/She ensures the management of resources and obtain buy-in among internal and external stakeholders.

He/She focuses on meeting project commitments, is assigned to lead or assist in the planning, implementation and introduction of projects for new systems involving the operations and logistics functions in the organisation.

DUTIES & RESPONSIBILITIES:

Develops strategic project plans aligned with business strategies

Reviews business processes, improvements, and solutions to achieve project effectiveness

Conducts research and data analyses to identify and describe business audiences related to assigned projects

Manages new dish launches, new service/product launches, etc.

Does project planning, scheduling & execution

Reviews the allocation of resources across different project-related business activities

Assembles project staff, supervises their functional and technical development, performance and/or termination, if needed, during the project implementation

Resolves or assists in the resolution of conflicts within and between projects or functional areas

Develops methods to monitor project or area progress

Monitors and manages project budget and resource allocation

Interacts regularly with project stakeholders to include existing and potential clients to determine their needs and to develop plans to improve project delivery and goal achievement

Undertakes continual adjustments with stakeholders and resources to keep projects on track

Establishes team work among project staff, department staff involved, if needed, and other project stakeholders

Recommends adjustments in project timing, costs, and other project resources to achieve quality standards and project requirements

Ensures proper project reporting

Undertakes any other assigned ad-hoc duties

QUALIFICATIONS

Bachelor’s Degree in Business, Commerce or relevant fields

Project management certification like PMP, SFL, Six Sigma, or Lean Sigma a plus

Experienced in project management and leadership

Strong interpersonal skills

Enjoys managing/organising complex tasks and working with clients

Versatile and independent in picking up concepts, and possesses strong logical and analytical problem-solving skills

Able to grasp business requirements and processes

Proficient with MS Office, Google applications, and project management software

Meticulous, good organizational and documentation skills

Good communication skills

Enjoys interacting with customers

Committed and meticulous with a good eye for details.

A team player

Multi-tasking skills

CONTACTS:

General Manager, CEO, President

Heads of departments

Project team members

Operations staff

Vendors of project-related supplies and logistics

Other internal and external parties

ENVIRONMENT:

The Project Manager typically works in an office environment, though they may occasionally need to be present at the project's physical worksite. He/She spends much time sitting or standing at a computer station, typing correspondence, using project management software and placing business calls. He/She spends ample time to coordinate team members and other parties external of the project team, physically roaming around to ensure proper oversight of dedicated resources, staff’s implementation of project tasks, and monitoring as well as address issues that might impede the finish of projects.

KEY PERFORMANCE INDICATORS:

The Project Manager may be required any or all of the following key performance indicators or metrics, contextualized to the company’s requirements at any given time:

Project schedule, i.e., timeliness of project output delivery

Cost estimate of project undertaken from start to finish

Labour cost spent per time period

Resource allocations

Quality of output

Output variances between expected and actual

Cost variances

Team morale

Client satisfaction from project delivery