Service & Maintenance Manager

Company Overview

Active Fire, established since 2001, is a leading total solutions provider for planning, designing, and implementing turnkey fire protection systems. We deliver end-to-end services ensuring safety, compliance, and peace of mind for our customers.

Job Summary

Lead the fire protection service and maintenance team by training technicians through hands-on practice with real equipment and realistic scenarios, building a skilled workforce that delivers reliable and compliant service.

Responsibilities

Manage daily maintenance, inspections, testing, repairs, and emergency response for all fire protection systems to ensure operational reliability

Ensure full compliance with SCDF, Fire Safety Act, SS 554, NFPA, and all relevant standards to uphold safety and regulatory requirements

Schedule work assignments, monitor team performance, maintain accurate records, and liaise effectively with clients and authorities

Design and deliver practical, hands-on training programs using live equipment covering sprinklers (wet, dry, pre-action, deluge), fire alarms, hydrants/hose reels, and gas/foam suppression systems

Conduct realistic scenario drills including fault diagnosis, troubleshooting, on-site repairs, and emergency response to enhance technician readiness

Demonstrate correct procedures, guide trainee practice, assess skills, identify gaps, and mentor technicians to achieve full operational independence

Update and maintain training materials and develop senior technicians as assistant trainers to sustain training quality

Audit fieldwork to reinforce correct techniques and best practices, ensuring consistent quality standards

Enforce strict safety protocols, including PPE use and work procedures, to maintain a safe working environment

Maintain comprehensive training records, competency assessments, and certifications for all technicians

Required competencies and certifications

Junior College, Diploma or Degree in Mechanical, Electrical, Fire Safety Engineering or Construction Engineering Technology

Minimum 10-12 years of fire protection experience with at least 6 years in supervision or training roles

Deep knowledge of fire protection systems and Singapore local regulations

Proven ability to deliver practical, hands-on technical coaching essential for technician development

Strong leadership, communication, and problem-solving skills

Willingness to be on-call and travel across Singapore and oversea as required