Contract Order Fulfillment Administrator (Medical / Optical) #HJO

Job Responsibilities:

Process customer orders accurately and efficiently while ensuring compliance with established procedures and service level agreements.

Verify order details, including product availability, pricing, customer information, and shipping requirements.

Monitor order status and update records accurately within the Order Management System.

Coordinate closely with Customer Service, Warehouse, and Logistics teams to ensure timely order fulfilment and delivery.

Investigate and resolve routine order discrepancies, escalating complex issues when required.

Support inventory reconciliation, order verification, and operational accuracy.

Assist in coordinating logistics and warehouse operations to ensure seamless daily operations.

Participate in cross-functional training across order processing, warehouse operations, and logistics to support business continuity.

Perform other administrative and operational duties as assigned.

Requirements

Diploma or Degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related discipline.

Prior experience in order processing, order fulfilment, customer service, logistics, or supply chain operations is preferred.

Familiarity with Order Management Systems (OMS), SAP, or ERP systems is an advantage.

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA Licence No. 99C4599