IT Support Engineer (One-North/1 Year Contract/Up to $4500)

IT Support Engineer

IT Support Engineer with solid hardware skills - desktop, laptop, printer, scanner etc. Daily task involve tasks of IT hands on support and administrative support on vendor management, purchase management, asset management, end-user support management and some small/mid-scale IT project management, etc.

Responsibilities

Responsible for on-site support for desktop hardware, desktop applications, emails, printers and other related issues.

End user issue and request support.

IT administrative work on purchase management, vendor management, asset management, report rendering, etc.

To perform installation, uninstallation, configuration, technical support, troubleshooting and resolution to the clients.

To perform hardware and software moves.

To perform preventive and corrective maintenance works as scheduled in the Preventive Maintenance Program, such as minor installation, repairs and replacement works.

To maintain proper preventive maintenance records and ensure works carryout compliance with the processes and standards.

To invoke problem escalation process to next level of support.

Requirements

Candidate must possess at least a Professional Certificate/Nitec /Diploma/Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.

Must have 2-4 years’ experience in desktop support.

Proficient in Microsoft Office applications (Outlook, Excel, etc).

Have some network printing troubleshooting experiences.

Good to have EUC Support, IT helpdesk /IT support experience desirable.

General skills - Candidate to demonstrate a good/positive attitude, good customer service skills, resourceful, responsive and pro-active. Pleasant personality. Ability to work cohesively in a team and individually.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No.R22109454 (Malcolm Lee Jun Hao)

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