Assistant Restaurant Manager

The Role:

Assistant Patrão? "Sounds important!” we hear you say. Well, yes. You are right! The Assistant Patrão, (or Assistant Manager) is the Restaurant Manager’s right hand and contributes to every aspect of the day to day running of the restaurant. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

Lead, develop and motivate the restaurant team to deliver the Nando’s experience

Support the attraction, recruitment and training of employees

Support the growth and development of employees through training and quality conversations

Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels

Develop labour schedules that enable the team to deliver the Nando’s experience

Support the team to deliver amazing food, freshly cooked to order and served hot

Manage inventory and order stocks to ensure all products are available

Keep the restaurant beautiful, safe, clean and representative of the Nando’s brand

Carry out, monitor and correct procedures in order to be safe, legal and follow the Nando’s standards

Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency

Manage costs including Gross Profit, Waste and Labour

Review and ensure timely, accurate and complete daily / weekly / monthly reporting

Develop and support local restaurant marketing

Implement effective restaurant administration, stock control, security and safety

About you – What qualities does an Assistant Manager Need to join Nando’s?

You’ll have management experience from a hospitality, retail or leisure background

You’ll have bucket-loads of passion and energy to inspire, lead and grow your people

You`ll be hungry to learn and develop and ready to grow

You’ll have the expertise to nurture your family of Nandocas

You’ll have the confidence to network with local businesses and engage with our customers to make them feel like Nando’s is their home from home

You’ll have a natural desire to drive sales and the commercial mindset to make it happen

You can work on shifts, weekends and public holidays

Above all else, you`ll live the Nando’s values of Pride, Passion, Integrity, Courage and Family.