Customer Relations Officer - [HDB Projects]

Job Description & Requirements

Job Responsibilities:

Handle and resolve conflicts and feedbacks from public and stakeholders pertaining to the project;

Conduct regular visits to residents /stakeholders affected by the works to gather feedback, preparing circulars, letter and flyers to keep stakeholders abreast and update on the site activities and progress;

Provide administrative support and assistance to Project Management Team and liaise with Government authorities, public and lessee of the property in relation to project work in progress.

Job Requirements:

Candidate must have a minimum of 'O' Levels or Nitec Certificate with at least 5 subjects passed; Have Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) Certification;

At least 3 Year(s) of HDB working experience in the related field is required for this position; Independent and good team player;