[0580] Customer Service Coordinator [Education/ Enrichment Centre] - 5 days/ $2.8k

Working Days: 5 days work week

Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)

Salary Range: $ 2200 - $2800

Location:

1x - Tampines/Marine parade

1x - Hougang/Ang mo kio

Responsibilities

1) Customer Service

Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally

Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students

Upkeep of Centre’s student management system and perform audit of system regularly

2) Administration

Prepare invoices and handles payment collection

Prepare debtors listing and send reminders for late payment

Maintain petty cash and prepares daily collection report

Perform ad-hoc duties assigned by Manager

3) Teachers’ Support

Support teachers in photocopying and preparing of materials and resources

Assist teachers in the dismissal of classes and attendance taking

Participate in file checking and results tracking

Job Requirement:

Minimum Diploma

With relevant customer service experience is preferred

Proficient with Microsoft Word, Excel, Google Drive & computer literacy

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580