Wintel Infrastructure Engineer

Job Overview

We are seeking an experienced Infrastructure Engineer to support enterprise Windows, virtualization, endpoint, and cloud environments within a large-scale IT operations setting.

This role will be responsible for maintaining infrastructure availability, supporting workplace technologies, managing Windows platforms, troubleshooting technical issues, and driving operational improvements across both on-premises and cloud environments.

The ideal candidate should possess strong hands-on experience in Windows administration, Active Directory, virtualization technologies, endpoint management, and cloud platforms such as Microsoft Azure or AWS.

Key Responsibilities

Infrastructure Operations & Support

Administer and support enterprise Windows Server and workplace environments

Perform installation, configuration, maintenance, and troubleshooting of infrastructure systems

Monitor system performance, availability, and operational health

Support patch management, system upgrades, security hardening, and compliance activities

Investigate and resolve infrastructure-related incidents and service issues

Windows Platform Administration

Manage Active Directory, Group Policy, user administration, and access controls

Support Windows Server environments and related infrastructure services

Maintain system reliability and perform root cause analysis for recurring issues

Support backup, recovery, and disaster recovery activities

Virtualization & Cloud Technologies

Support virtualization platforms such as VMware and Hyper-V

Manage virtual machines, host environments, and high-availability configurations

Support cloud infrastructure services across Microsoft Azure and/or AWS environments

Monitor cloud resources, performance, security, and operational stability

Endpoint & Workplace Management

Support enterprise endpoint platforms and workplace technologies

Manage software deployment, desktop imaging, patching, and endpoint administration

Support workplace management tools and infrastructure services

Troubleshoot desktop, server, and connectivity-related issues

Automation & Continuous Improvement

Develop and maintain automation scripts to improve operational efficiency

Support infrastructure automation and process improvement initiatives

Participate in infrastructure modernization and transformation projects

Contribute to operational excellence and service improvement programs

Documentation & Governance

Maintain technical documentation, operational procedures, and knowledge repositories

Support change management, testing, and implementation efforts

Collaborate with technical teams, project stakeholders, and vendors

Participate in operational reviews, audits, and governance activities

Requirements

Diploma or Degree in Information Technology, Computer Science, Engineering, or related discipline

Minimum 4 years of experience supporting enterprise Windows infrastructure environments

Strong experience with Windows Server, Active Directory, and Group Policy administration

Hands-on experience with VMware and/or Hyper-V virtualization technologies

Experience supporting endpoint management, software deployment, and patch management activities

Exposure to Microsoft Azure and/or AWS cloud platforms

Experience with infrastructure monitoring, backup, and disaster recovery solutions

Knowledge of PowerShell, Python, or automation scripting is advantageous

Familiarity with ITIL processes and enterprise IT operations

Strong troubleshooting, communication, and stakeholder management skills

Ability to work independently and within cross-functional technical teams

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

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