Customer Service Manager | Up to $9000 | Luxury Retail

Are you passionate about delivering exceptional customer experiences? Do you have a background in aviation, luxury retail, or premium hospitality? We are looking for a Customer Service Manager to lead service excellence, elevate the in-store experience, and create memorable moments for every customer.

What You'll Do

Maintain the overall presentation and image of the store, ensuring brand standards are consistently upheld.

Lead and manage staff grooming, professionalism, and service excellence.

Support daily store operations, customer reception, and sales activities.

Welcome and manage VIP and high-value customer visits, delivering personalized service experiences.

Handle customer feedback and service recovery professionally to ensure customer satisfaction.

Monitor customer service standards and operational procedures, working closely with relevant teams to implement service improvements and corrective actions.

Foster a positive, service-oriented culture within the store.

What You Bring:

8 years of relevant experience as a Luxury Retail Supervisor/Cabin Crew

A genuine passion for customer service and creating exceptional customer experiences.

Excellent communication, problem-solving, and conflict resolution skills.

Strong leadership, teamwork, and stakeholder management abilities.

A positive attitude, integrity, professionalism, and a commitment to delivering outstanding service.

Why Join Us?

Competitive salary and attractive benefits.

Career growth opportunities within a premium retail environment.

Work with a professional and passionate team.

Be part of a company that values service excellence and customer satisfaction.

📩Apply Now

Send your resume (MSWord format) to:

📱 WhatsApp / Telegram: 8509 0409

Please include your availability, notice period and expected salary in your application.

Only shortlisted candidates will be notified.

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Annie Hoang(R25158747)

CREW by HRnet |HRnet Ventures Pte Ltd

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