ICT Infrastructure Engineer (Storage – Project Implementation & Operations)

Role: ICT Infrastructure Engineer (Storage – Project Implementation & Operations)

Duration: 12 Months (extendable)

Location: CBD

Role Overview:

ICT Infrastructure Engineer responsible for enterprise  storage and backup infrastructure  across project implementation and operations.

Support storage deployments, capacity expansions, migrations, modernization, re-platforming, and day-to-day operational activities.

Ensure infrastructure is reliable, secure, performant, compliant, and production-ready.

Contribute to automation, AI-assisted operations, process improvement, and operational excellence.

Key Responsibilities

Plan and execute storage and backup implementation projects, including new deployments, expansions, migrations, lift-and-shift, re-platforming, and legacy decommissioning.

Support data migration activities, ensuring data integrity, security, operational continuity, and minimal disruption.

Design, implement, configure, and manage enterprise backup infrastructure, including backup policies, schedules, retention, and backup targets.

Perform backup monitoring, troubleshooting, restoration, recovery validation, and disaster recovery testing against defined RTO/RPO requirements.

Develop and maintain security baselines, hardening standards, test cases, and implementation documentation for storage and backup environments.

Conduct functional, performance, security, and recovery testing; document results and obtain required production sign-offs.

Monitor storage and backup capacity, performance, availability, and health; handle incidents, maintenance, troubleshooting, and operational support.

Identify and implement automation using Python, Bash, PowerShell, and AI/LLM-assisted tools for scripting, log analysis, anomaly detection, and runbook automation.

Collaborate with server, network, database, application, security, and compliance teams to deliver infrastructure projects and maintain operational continuity.

Maintain technical documentation, procedures, runbooks, knowledge bases, audit evidence, and process improvements within an ITIL-aligned operational environment.

Technical Qualifications & Experience

5+ years  of experience in storage engineering, infrastructure engineering, infrastructure operations, or related roles; degree in Computer Science, IT, Engineering, or equivalent practical experience.

Hands-on experience with enterprise storage platforms such as  Hitachi, NetApp, Dell EMC, Pure Storage, HPE, or equivalent.

Strong knowledge of  SAN, NAS, iSCSI, NFS, and CIFS/SMB  storage technologies and protocols.

Experience with storage migrations, data migrations, storage consolidation, lift-and-shift, re-platforming, capacity expansion, and legacy platform decommissioning.

Hands-on experience with enterprise backup platforms such as  Veritas NetBackup, Commvault, Veeam, Dell EMC NetWorker, or equivalent.

Strong knowledge of backup concepts including  deduplication, replication, snapshots, retention, offsite backup, cloud backup, restoration, and disaster recovery.

Experience with  security hardening, security baselines, functional/performance/security testing, compliance, audits, and relevant infrastructure security frameworks.

Proficiency in  Python, Bash, or PowerShell  with practical experience in infrastructure automation; AI/ML or  LLM-assisted operations  experience is an advantage.

Familiarity with  AWS S3, AWS Backup, or equivalent cloud storage/backup platforms, including on-premises, cloud, and hybrid environments.

Strong communication, documentation, troubleshooting, collaboration, ownership, and prioritization skills; experience in  ITIL or structured operations environments  is a plus.