General Manager - temper. Wine Room & Lounge

About the Role

temper. Wine Room & Lounge is seeking an experienced and hands-on General Manager to lead the outlet's day-to-day operations, guest experience, and team performance. As part of Ebb & Flow Group's growing multi-concept F&B portfolio, this role calls for someone who can balance the precision of a well-curated wine and beverage programme with the warmth and energy of a great hospitality floor. You will be the driving force behind temper.'s operational excellence, financial performance, and reputation as a destination wine room and lounge.

Key Responsibilities

Oversee full outlet operations, including front-of-house service, back-of-house coordination, and overall guest experience, ensuring consistency with temper.'s brand standards.

Own the outlet's P&L, including revenue targets, cost control (COGS, labour, overheads), budgeting, and monthly performance reporting to senior management.

Lead, train, and develop the service and bar team, including rostering, performance management, and succession planning.

Partner with the beverage/wine team to curate and maintain an engaging wine list and beverage programme, and ensure staff are well-trained in wine knowledge and service standards.

Drive guest satisfaction through proactive floor management, guest relations, and resolution of service issues.

Ensure full compliance with SFA food safety requirements, liquor licensing conditions, and other regulatory obligations.

Manage inventory, procurement, and supplier relationships for beverage and F&B supplies.

Plan and execute events, private bookings, and promotional initiatives to drive footfall and revenue.

Work closely with HR on recruitment, onboarding, and manpower planning for the outlet.

Collaborate with senior leadership and other concept GMs across the Ebb & Flow Group portfolio on cross-outlet initiatives and best practices.

Requirements

Minimum 4–5 years of experience in a Restaurant Manager, Assistant General Manager, or General Manager role within F&B, hospitality, or a bar/wine-focused establishment.

Strong working knowledge of wine and beverage service; WSET certification (or equivalent) is an advantage.

Proven track record in P&L management, cost control, and team leadership in a fast-paced hospitality environment.

Excellent interpersonal, communication, and guest-relations skills.

Strong leadership skills with the ability to motivate, coach, and manage a diverse front-of-house and bar team.

Familiarity with SFA regulations and liquor licensing requirements in Singapore.

Proficient in POS systems, inventory management, and basic office/scheduling software.

Flexibility to work late nights, weekends, and public holidays as required by outlet operations.

What We Offer

Opportunity to lead a distinctive wine room and lounge concept within an established, AI-forward hospitality group.

Career progression across Ebb & Flow Group's growing portfolio of F&B concepts.

Staff dining benefits and a collaborative, hospitality-driven culture.