Pre-Sales Engineer

DUTIES AND RESPONSIBILITIES | About the role

This role will report to the Senior Country Engineering Manager

As the Senior Pre- Sales Engineer, you will:

Lead pre-sales technical engagements for strategic customers and partners across cybersecurity, network, cloud, and security operations solutions.

Act as a trusted technical advisor to customers by understanding business objectives, security requirements, infrastructure challenges, and transformation priorities.

Design end-to-end solution architectures and translate customer requirements into practical, scalable, and commercially viable proposals.

Collaborate closely with Sales, Business Development, Vendor, and Post Sales teams to develop solution strategies, account plans, and go-to-market initiatives.

Lead complex demonstrations, solution workshops, proof-of-concepts, technical validations, and architecture discussions for enterprise customers.

Own technical responses for RFI/RFP/RFQ submissions, including solution design, compliance mapping, architecture diagrams, bill of materials input, and clarification responses.

Provide technical leadership and guidance to junior Solution Architects, Presales Engineers, and partner technical teams.

Develop reusable solution playbooks, reference architectures, demo environments, and technical enablement materials to improve sales execution and delivery readiness.

Work with vendors to stay updated on product roadmaps, emerging technologies, competitive positioning, and solution differentiation.

Support partner and internal enablement sessions by delivering technical training, solution updates, and best-practice sharing.

Identify opportunities to increase services attach, solution adoption, and customer value through advisory, implementation, managed services, and support offerings.

Build and maintain strong relationships with customers, partners, vendors, and internal stakeholders at both technical and management levels.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Senior Pre- Sales Engineer:

Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering, Information Technology, or a related discipline.

Minimum 6 to 8 years of relevant experience in presales, solution architecture, consulting, implementation, or technical advisory roles within the cybersecurity or IT infrastructure industry.

Strong understanding of cybersecurity technologies such as network security, endpoint security, cloud security, identity security, email security, web security, vulnerability management, data protection, and security operations

Relevant industry or technical certifications such as CISSP, CISM, CCNP Security, CCIE Security, CEH, AWS/Azure security certifications, Palo Alto Networks, Fortinet, Check Point, CrowdStrike, Microsoft Security, or other vendor certifications will be advantageous.

Experience working with enterprise customers, government agencies, system integrators, managed security service providers, or channel partners is preferred.

Hands-on exposure to security software and platform solutions such as firewall, SASE, endpoint detection and response, SIEM/SOAR, cloud security, vulnerability management, data protection, identity security, and compliance solutions will be an added advantage.

Experience mentoring engineers, building solution frameworks, or supporting regional technical initiatives will be highly valued.

Proven ability to design solution architectures, prepare technical proposals, conduct technical presentations, and communicate value propositions to customers and partners.

Experience leading enterprise-level proof-of-concepts, solution demonstrations, technical workshops, and customer discovery sessions.

Good knowledge of network infrastructure, cloud platforms, Windows/Linux environments, virtualisation, and security architecture principles.

Ability to engage effectively with technical teams, business stakeholders, senior management, customers, partners, and vendors.

Strong written and spoken communication skills in English, with the ability to simplify complex technical concepts for different audiences.

Commercial awareness and sound judgment in positioning solutions, scoping requirements, managing customer expectations, and supporting deal closure.

Self-motivated, customer-focused, and able to work independently while collaborating across multiple teams and stakeholders.