Operations Executive

Company Overview

Woodlands Transport Solutions Pte Ltd provides innovative, safe, and reliable pupil transportation solutions to schools. Since 1974, we ferry over 5,500 students daily, leading the industry with excellent service and a commitment to exceptional customer experiences.

Job Summary

Support and enhance daily ground operations by managing subcontractors and crews, coordinating incident responses, assisting in route planning and reporting, and ensuring vehicle inspections to maintain high safety and service standards.

Responsibilities

Manage subcontractors and crews to ensure timely and efficient delivery of transportation services

Respond promptly and effectively to subcontractor enquiries to maintain smooth operations

Coordinate and manage incident responses to minimize disruption and ensure safety

Update the CMS system accurately to reflect operational changes and incidents

Oversee day-to-day ground operations to maintain service quality and compliance

Assist in planning transportation routes to optimize efficiency and coverage

Prepare operational reports to inform management decisions

Source and evaluate subcontractors to maintain a reliable vendor network

Conduct vehicle inspections to ensure safety and regulatory compliance

Collaborate with management by undertaking additional tasks to support business objectives

Preferred competencies and qualifications

Diploma, Degree, or equivalent qualification

Minimum 2 years of operational experience, preferably in subcontractor or driver management

Experience in the private bus industry

Familiarity with working in a school environment

Demonstrated ability to work effectively as a team player with strong interpersonal skills

Proactive initiative and a strong sense of ownership in task execution

Proven problem-solving and organizational skills to manage multiple priorities

Ability to prioritize and multitask between operations and customer service responsibilities

Availability to start work as early as 0600hrs

Ability to work in a fast-paced environment with a 5-day work week

Capability to commute between school and office at Ubi during working hours as needed

Strong communication skills to liaise effectively with stakeholders